It started with
Koda.
In 2018, a rescue husky named Koda came in with mats so dense they hid a skin infection that had been festering for months. Three previous groomers had turned him away. A fourth had tried to shave him down — which would have destroyed his thermal regulation for the next two years.
We spent six hours on that first session. Hand-stripped every mat. Treated the skin. By the end, Koda looked like he belonged at Westminster. His owner cried.
That day, Undercoat became a studio built for exactly this — dogs that big-box groomers don't know how to handle, and owners who refuse to accept anything less than the best.






